To obtain warranty service, end user must provide Proof of original purchase receipt or invoice.
*Note : Online sellers are not authorized by Boss Projector to make any representations in respect of “BOSS” branded Projectors, and Boss Projector may not be bound by any representations, warranty or any other benefits offered by these unauthorized sellers to consumers.
if the product fails within 7 days from the date of purchase, and inform to Boss Projector, customer will log the complaint on BOSS Projector customer care number i.e. 91-8800-389-385 after logging the complaint engineer will call at given number and diagnose there any technical problem due to manufacturing defect and not repairable on-site, complaint will qualify as DOA and will be covered by our DOA warranty process.
For DOA, the Unit should be intact with complete packing and accessories.
BOSS Warranty Policy:
1. Customer can call on Boss customer support 8800-389-385 or send the product details and customer contact details firstname.lastname@example.org to log the complaint.
2. For any BOSS’s product fails within 7 days from purchase date with the proof of original receipt or invoice, BOSS PROJECTOR will provide 1 to 1 Replacement to end users based on the product’s warranty policy after product been verified by contacting BOSS Authorised Service Providers product must be in full packaging & without any physical damage on the product. If the sent in unit is NDF (No Defect Found), BOSS Projector reserve the right to return the original unit to End User.
3. Carry-in Warranty: End Users are requested to send their products to service center to avail warranty service support.
4. Preventive Maintenance is not a part of standard warranty support hence consumer should take care of Preventive Maintenance by their own because its requirement is depends on the site condition and environment where the Product is installed and operated. Boss will provide off site support only during the warranty period.
5. Demo and installation of the Products are not a part of standard warranty support hence no calls will be registered for such requirement. For such requests BOSS extends telephonic support through our technical Help desk 9311-543-543
For any requirement of firmware upgradation ( if available from Boss Projector ) in Video Projectors the support will be carry-in only i.e the user should carry the products to the our service center.
*All prices, products, terms & conditions are subject to change without notice. Some Boss national subsidiary may provide longer warranty period and/or services such as on-site pickup or on-site repair. In such country, the exclusions or limitations of this generic warranty may not apply to you. You may also have other warranties and services that vary from country to country. You are advised to consult your local BOSS PROJECTOR Office for a full determination of your rights. Limitation of Liability
Except for the warranties set forth herein, Boss Projector disclaims all other warranties, expressed or implied or statutory, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Any implied warranties that may be imposed by applicable law are limited to the terms of this limited warranty. In no event shall Boss Projector be liable for any incidental, special or consequential, damages, including but not limited to loss of business, profits, data or use, whether in an action in contract or tort or based on a warranty, arising out of or in connection with the use or performance of the product, even if Boss Projector had been advised of the possibility of such damages.
If, despite the foregoing limitation, for any reason Boss Projector becomes liable to you for damages incurred by you in connection with this agreement, then, the liability of Boss Projector will be limited to the amount equal to the invoice amount paid by you to Boss Electronics
Goods Once Sold will not be taken Back
All Disputes are subject to Delhi Jurisdictions only
Our responsibility ceases as soon as the goods leaves our premises.Warranty by respective Principle ru.
For terms & conditions visit at www.bossprojector.com/terms.htm